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NOVUS GIRI RESORT & SPA

Jl. Sindanglaya Raya No.180
Puncak,Cipanas - West Java - Indonesia
t: +62-263-511 511/
+62-263-511-335
f: +62-263-512 785
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JAKARTA SALES OFFICE
Komplek Ruko Sastra Graha
Blok P&Q
Jl. Raya Perjuangan No.21
Kebon Jeruk - Jakarta - Indonesia
t +62 21 532 3672
f +62 21 532 3675
Operational Hours : Mon to Fri
09.00 – 17.00 WIB
Click Here to Email Us >>

Copyright © 2014
Novus Hotels & Resorts
All Rights Reserved
Designed by Pelican™
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Novus Privileges Term Conditions.

About Your Membership

Novus loyalty program membership is intended for individuals. Membership is complimentary. Enrollment in Novus privilege automatically includes and entitles the member to global membership benefits in Novus hotels and Resort, a loyalty program of the Novus hotels and Resort and its affiliated hotel brands. For more information on Novus hotels and Resort Terms & Conditions, please click on the following: http://www.novus hotels.com/privilege-Terms-Conditions.

General Terms for Membership

It is the responsibility of the member to read, understand and remain knowledgeable of all of the Terms & Conditions, inclusive of any amendments there to.

Minimum age for membership in the Novus loyalty program is 18 years (or the age of majority at your place of residence, if higher). Only one individual per membership may be registered. Each individual may only have one membership. If Novus discovers that an individual has more than one membership, Novus may terminate any and all of such individual’s memberships, and such individual shall immediately forfeit all Novus Privilege Guest benefits, awards and Qualifying points. Members are responsible for ensuring that no unauthorized person gets access to the Member’s membership card, membership number and/or PIN code. The Member shall be responsible for all activity on such Member’s membership account.

Novus reserves the right, in its sole discretion, to terminate the Novus privilege loyalty program at any time, with or without reason. If Novus terminates the Novus privilege program, Novus shall have no obligation to offer a replacement program. Any Novus Privilege benefits or services guaranteed when booking, prior to termination of the Novus Privilege program, will be honored and granted for up to three months following notification that the Novus Privilege program has been terminated, without giving rise to any claims for reimbursement, substitution or exchange of other Novus services. Members will not have the opportunity or right to earn or accumulate additional Qualifying Stays once Members have been notified that the Novus Privilege program has been terminated. All benefits, awards and room night points unredeemed as of such date shall be forfeited without remuneration or any further obligation or liability, and no benefit or award claims shall be honored thereafter.

Novus reserves the right to modify the Terms & Conditions of the Novus Privilege loyalty program with or without notice. Novus ’s right to modify the Terms & Conditions shall include the right to add, delete or otherwise change any of the rules, procedures, conditions, benefits, awards, tier levels, tier requirements and other similar aspects of the Novus Privilege program in its sole discretion, even if such changes may affect the value of awards or benefits already accumulated. Novus will use reasonable efforts to advise Members of changes to these Terms & Conditions in advance, but shall not be held liable in any way for any failure to do so.

Novus reserves the right, in its sole discretion, to terminate (effective immediately) a Member’s membership in the Novus Privilege program if it appears that the Member’s membership is being misused. Such termination may include, in Novus’s sole discretion, forfeiture and cancellation of any and all accrued benefits and Free Night Awards. Such misuse may, for example, consist of unruly or disrespectful behavior towards Novus or any of its partners, any criminal acts or acts that are generally regarded as immoral or unethical or which are in breach of these Terms & Conditions, failure to pay any bill when due to Novus, or if there are reasonable grounds for suspecting fraud, theft, or dishonesty in connection with the Member’s membership, as determined in Novus’s sole discretion. Novus may also take any appropriate legal or administrative action, including, without limitation, prosecution, if any of the above occurs.

Novus may engage third party partner companies to provide certain membership benefit services. Novus is not responsible, and assumes no liability, for the goods and services of such partner companies (including any changes to or discontinuances of such partner companies’ goods or services).

These Terms & Conditions and any disputes arising out of or related to the Novus Privilege program shall be governed by, construed and enforced in accordance with, Indonesia laws , without regard to its conflict of laws rules. All disputes which cannot be resolved between the parties, and causes of action arising out of or connected with the Novus Privilege Program, must be submitted to binding arbitration and decided on an individual basis, without the right for any claims to be pursued or decided as a class, consolidated, collective or representative action. The arbitration shall be conducted in Indonesia, on a confidential basis pursuant to the Federal Arbitration Act. Any decision or award as a result of any such arbitration proceeding shall be in writing and shall provide an explanation for all conclusions of law and fact and shall include the assessment of costs, expenses, and reasonable attorneys’ fees. An award of arbitration may be confirmed in a court of competent jurisdiction.

Membership Renewal

Novus Hotels Novus Privilege membership is automatically renewed every two years with at least one stay at Novus Hotels in the previous 24-month period. Novus reserves the right at any time, in its sole discretion, to terminate the membership of any inactive Member account. A Member’s account will be deemed inactive if such Member (a) has not had a Qualifying Stay at a participating Novus Hotel during the previous twenty-four (24) months, and (b) has not redeemed a Free Night Award during the previous twenty-four (24) months. Such termination may include, in Novus ’s sole discretion, forfeiture and cancellation of any and all accrued benefits and Free Night Awards.

Free Night Award

One free night award will be earned by Qualifying Members based on qualifying number points reward earned at Novus Hotels & Resorts. If a Member notices that a Qualifying points has not been properly credited to his or her account, then he or she may request, within six (6) months of such stay by showing documents of hotel billing  (based on the check-out date), and their membership account balance be adjusted. If there is an error in crediting a Member’s membership account for Qualifying Stays, the sole remedy available to such Member shall be the crediting or re-crediting of such Member’s membership account in an amount no greater than the number of Qualifying Stays at issue. Novus shall have no other liability for any delay, error or failure in the crediting of Qualifying Stays to a Member’s membership account. Specifically, in no event will Novus  be responsible or liable for special, consequential, extraordinary or indirect losses or damages, including any lost profits.

Free night awards expire twelve (12) months from the date issued. Free night benefits are intended for use by the member only. All accommodations are subject to availability at the time reservations are made. When redeeming free night awards, certain blackout dates will apply for special events. Free nights redemption is applicable for room rate only. Taxes, fees, and other charges may apply and will be charged and due upon check-out. Free nights award does not include food & beverage items at our all-inclusive resorts.

Any “no show” or cancellation made outside the cancellation policy window will result in the member forfeiting their free night certificate. Novus Hotels & Resorts reserves the right to modify any visit or free night certificate postings made in error.

For questions or concerns, send an email, fax or call at

NOVUS hotels & Resorts

t +62 21 532 3672

f +62 21 532 3675

Email: rsv@novushotels.com

Structure and Duration of Program

Novus Hotels reserves the right to alter, modify or discontinue this program at any time. Novus Hotels & Resort is not responsible for, and reserves the right to correct any typographical errors regarding qualification requirements. All interpretations of these terms and conditions shall be at the sole discretion of Novus Hotels & Resorts. These terms and conditions supersede all prior terms and conditions. Void where prohibited by law. Any income tax liability is the sole responsibility of the recipient. Additional restrictions may apply. Any questions concerning eligibility for free nights must be raised by guest prior to check in.

Privacy and Other Policies

The Member agrees and consents to Novus’s registration and processing of personal data relating to membership in the Novus Privilege loyalty program in accordance with applicable legislation, these Terms & Conditions, Novus’s Terms of Use, and Novus’s Privacy Policy which are hereby incorporated by reference in their entirety and made a part of these Terms & Conditions.

Defined Terms

Qualifying Stays

One “Qualifying Stay” is a stay of one or more consecutive nights spent at the same hotel (whether or not a member checks out and checks back in again), during which a Qualifying Member pays a Qualifying Rate for at least one night during the stay. If a Novus Privilege member is not named on the reservation prior to departing the hotel, the stay is not a Qualifying Stay. Stays prior to six months from today are not Qualifying Stays.

Qualifying Rates

A “Qualifying Rate” is a rate available to the general public for such night, but specifically does not include the following rates: (1) tours series rates and charter rates (2) room rates for airline staff and crew where rooms are pre-booked and paid for by the airline or directly; (3) travel-industry staff rates; (4) any employee rates, employee family or employee friends discount rates; (5) other discounted rates; (6) any complimentary, free, traded or bartered night stays, or any stays in connection with gift certificates or other awards or vouchers; and (7) bookings made through an online travel website (i.e. Hotwire, Priceline, Expedia, Hotels.com, Travelocity, or Orbits). And (8) wholesaler rates. Novus Hotels shall determine if a rate is a Qualifying Rate in its sole discretion.

Qualifying Members

A “Qualifying Guest” is a registered Novus Privilege Member whose name appears on the room reservation and who pays for the room. Associations, corporations, and groups are not Qualifying Members. If a Qualifying Member reserves and pays for more than one room, tier and free night points are earned on a maximum of two rooms during such stay. Free night awards may not be transferred from one member to another. Only one member per room, per stay may receive tier and free night points. If two or more members occupy the same room, tier and free night points will be awarded only to the member whose name appears on the room reservation. If more than one name is on a single room reservation, tier and free night points will be awarded to the member whose name appears first. Members who have any past due balance owing to Novus Hotels forfeit any awards earned. Employees of Novus Hotels and its affiliates are not eligible to earn free night awards.

 

 

 

 

 

 

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Novus Privileges Term Conditions.

About Your Membership

Novus loyalty program membership is intended for individuals. Membership is complimentary. Enrollment in Novus privilege automatically includes and entitles the member to global membership benefits in Novus hotels and Resort, a loyalty program of the Novus hotels and Resort and its affiliated hotel brands. For more information on Novus hotels and Resort Terms & Conditions, please click on the following: http://www.novus hotels.com/privilege-Terms-Conditions.

General Terms for Membership

It is the responsibility of the member to read, understand and remain knowledgeable of all of the Terms & Conditions, inclusive of any amendments there to.

Minimum age for membership in the Novus loyalty program is 18 years (or the age of majority at your place of residence, if higher). Only one individual per membership may be registered. Each individual may only have one membership. If Novus discovers that an individual has more than one membership, Novus may terminate any and all of such individual’s memberships, and such individual shall immediately forfeit all Novus Privilege Guest benefits, awards and Qualifying points. Members are responsible for ensuring that no unauthorized person gets access to the Member’s membership card, membership number and/or PIN code. The Member shall be responsible for all activity on such Member’s membership account.

Novus reserves the right, in its sole discretion, to terminate the Novus privilege loyalty program at any time, with or without reason. If Novus terminates the Novus privilege program, Novus shall have no obligation to offer a replacement program. Any Novus Privilege benefits or services guaranteed when booking, prior to termination of the Novus Privilege program, will be honored and granted for up to three months following notification that the Novus Privilege program has been terminated, without giving rise to any claims for reimbursement, substitution or exchange of other Novus services. Members will not have the opportunity or right to earn or accumulate additional Qualifying Stays once Members have been notified that the Novus Privilege program has been terminated. All benefits, awards and room night points unredeemed as of such date shall be forfeited without remuneration or any further obligation or liability, and no benefit or award claims shall be honored thereafter.

Novus reserves the right to modify the Terms & Conditions of the Novus Privilege loyalty program with or without notice. Novus ’s right to modify the Terms & Conditions shall include the right to add, delete or otherwise change any of the rules, procedures, conditions, benefits, awards, tier levels, tier requirements and other similar aspects of the Novus Privilege program in its sole discretion, even if such changes may affect the value of awards or benefits already accumulated. Novus will use reasonable efforts to advise Members of changes to these Terms & Conditions in advance, but shall not be held liable in any way for any failure to do so.

Novus reserves the right, in its sole discretion, to terminate (effective immediately) a Member’s membership in the Novus Privilege program if it appears that the Member’s membership is being misused. Such termination may include, in Novus’s sole discretion, forfeiture and cancellation of any and all accrued benefits and Free Night Awards. Such misuse may, for example, consist of unruly or disrespectful behavior towards Novus or any of its partners, any criminal acts or acts that are generally regarded as immoral or unethical or which are in breach of these Terms & Conditions, failure to pay any bill when due to Novus, or if there are reasonable grounds for suspecting fraud, theft, or dishonesty in connection with the Member’s membership, as determined in Novus’s sole discretion. Novus may also take any appropriate legal or administrative action, including, without limitation, prosecution, if any of the above occurs.

Novus may engage third party partner companies to provide certain membership benefit services. Novus is not responsible, and assumes no liability, for the goods and services of such partner companies (including any changes to or discontinuances of such partner companies’ goods or services).

These Terms & Conditions and any disputes arising out of or related to the Novus Privilege program shall be governed by, construed and enforced in accordance with, Indonesia laws , without regard to its conflict of laws rules. All disputes which cannot be resolved between the parties, and causes of action arising out of or connected with the Novus Privilege Program, must be submitted to binding arbitration and decided on an individual basis, without the right for any claims to be pursued or decided as a class, consolidated, collective or representative action. The arbitration shall be conducted in Indonesia, on a confidential basis pursuant to the Federal Arbitration Act. Any decision or award as a result of any such arbitration proceeding shall be in writing and shall provide an explanation for all conclusions of law and fact and shall include the assessment of costs, expenses, and reasonable attorneys’ fees. An award of arbitration may be confirmed in a court of competent jurisdiction.

Membership Renewal

Novus Hotels Novus Privilege membership is automatically renewed every two years with at least one stay at Novus Hotels in the previous 24-month period. Novus reserves the right at any time, in its sole discretion, to terminate the membership of any inactive Member account. A Member’s account will be deemed inactive if such Member (a) has not had a Qualifying Stay at a participating Novus Hotel during the previous twenty-four (24) months, and (b) has not redeemed a Free Night Award during the previous twenty-four (24) months. Such termination may include, in Novus ’s sole discretion, forfeiture and cancellation of any and all accrued benefits and Free Night Awards.

Free Night Award

One free night award will be earned by Qualifying Members based on qualifying number points reward earned at Novus Hotels & Resorts. If a Member notices that a Qualifying points has not been properly credited to his or her account, then he or she may request, within six (6) months of such stay by showing documents of hotel billing  (based on the check-out date), and their membership account balance be adjusted. If there is an error in crediting a Member’s membership account for Qualifying Stays, the sole remedy available to such Member shall be the crediting or re-crediting of such Member’s membership account in an amount no greater than the number of Qualifying Stays at issue. Novus shall have no other liability for any delay, error or failure in the crediting of Qualifying Stays to a Member’s membership account. Specifically, in no event will Novus  be responsible or liable for special, consequential, extraordinary or indirect losses or damages, including any lost profits.

Free night awards expire twelve (12) months from the date issued. Free night benefits are intended for use by the member only. All accommodations are subject to availability at the time reservations are made. When redeeming free night awards, certain blackout dates will apply for special events. Free nights redemption is applicable for room rate only. Taxes, fees, and other charges may apply and will be charged and due upon check-out. Free nights award does not include food & beverage items at our all-inclusive resorts.

Any “no show” or cancellation made outside the cancellation policy window will result in the member forfeiting their free night certificate. Novus Hotels & Resorts reserves the right to modify any visit or free night certificate postings made in error.

For questions or concerns, send an email, fax or call at

NOVUS hotels & Resorts

t +62 21 532 3672

f +62 21 532 3675

Email: rsv@novushotels.com

Structure and Duration of Program

Novus Hotels reserves the right to alter, modify or discontinue this program at any time. Novus Hotels & Resort is not responsible for, and reserves the right to correct any typographical errors regarding qualification requirements. All interpretations of these terms and conditions shall be at the sole discretion of Novus Hotels & Resorts. These terms and conditions supersede all prior terms and conditions. Void where prohibited by law. Any income tax liability is the sole responsibility of the recipient. Additional restrictions may apply. Any questions concerning eligibility for free nights must be raised by guest prior to check in.

Privacy and Other Policies

The Member agrees and consents to Novus’s registration and processing of personal data relating to membership in the Novus Privilege loyalty program in accordance with applicable legislation, these Terms & Conditions, Novus’s Terms of Use, and Novus’s Privacy Policy which are hereby incorporated by reference in their entirety and made a part of these Terms & Conditions.

Defined Terms

Qualifying Stays

One “Qualifying Stay” is a stay of one or more consecutive nights spent at the same hotel (whether or not a member checks out and checks back in again), during which a Qualifying Member pays a Qualifying Rate for at least one night during the stay. If a Novus Privilege member is not named on the reservation prior to departing the hotel, the stay is not a Qualifying Stay. Stays prior to six months from today are not Qualifying Stays.

Qualifying Rates

A “Qualifying Rate” is a rate available to the general public for such night, but specifically does not include the following rates: (1) tours series rates and charter rates (2) room rates for airline staff and crew where rooms are pre-booked and paid for by the airline or directly; (3) travel-industry staff rates; (4) any employee rates, employee family or employee friends discount rates; (5) other discounted rates; (6) any complimentary, free, traded or bartered night stays, or any stays in connection with gift certificates or other awards or vouchers; and (7) bookings made through an online travel website (i.e. Hotwire, Priceline, Expedia, Hotels.com, Travelocity, or Orbits). And (8) wholesaler rates. Novus Hotels shall determine if a rate is a Qualifying Rate in its sole discretion.

Qualifying Members

A “Qualifying Guest” is a registered Novus Privilege Member whose name appears on the room reservation and who pays for the room. Associations, corporations, and groups are not Qualifying Members. If a Qualifying Member reserves and pays for more than one room, tier and free night points are earned on a maximum of two rooms during such stay. Free night awards may not be transferred from one member to another. Only one member per room, per stay may receive tier and free night points. If two or more members occupy the same room, tier and free night points will be awarded only to the member whose name appears on the room reservation. If more than one name is on a single room reservation, tier and free night points will be awarded to the member whose name appears first. Members who have any past due balance owing to Novus Hotels forfeit any awards earned. Employees of Novus Hotels and its affiliates are not eligible to earn free night awards.

 

 

 

 

 

 

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Novus Giri Resort & Spa

Jl. Sindanglaya Raya No.180
Puncak - West Java - Indonesia
t: +62-263-511 511 | f: +62-263-512 785
email: rsv-puncak@novushotels.com

Copyright © 2014
Novus Hotels & Resorts
All Rights Reserved
Designed by Pelican™